Thank you so much for your order! 🫶
Do you have any questions about your order? We’re here to help! Whether you’re unsure about delivery times, installation, or what you need to set up your panels, you can find all the information on this page.
When will the order be delivered?
The delivery time is 5-10 business days. We always do our very best to get your order shipped as quickly as possible.
We’ll send you an SMS as soon as the order is packed and on its way.
Can I track the package?
Yes, we’ll send you an SMS as soon as the order is packed. This message will include a link where you can track the shipment.
How are the products installed?
In our installation guide, you’ll find step-by-step instructions and videos that will help you easily install your products.
Installation
Do you have questions or need help with installation?
We’re here to help you successfully complete your project. You can always send us a message or give us a call:
Phone: +45 78 74 02 02
Email: pm@woodupp.com
Monday to Thursday: 8:00 AM – 4:00 PM
Friday: 8:30 AM – 1:30 PM
In our installation guide, you’ll find step-by-step instructions with videos that show how to install the products.
You can also book an online meeting with us, where we’ll walk you through the installation tailored to your project.
Our Story
Our founder, Mads Vesterby, started WoodUpp driven by his passion for Scandinavian design. In 2018, he invented the renowned Akupanel. Since then, our products have been used in projects around the world.
All our products are manufactured in Ribe, Denmark. Thanks to our passion and expertise in wood production, we ensure that every single product leaving our factory is of the highest quality.
Our customer base is diverse, ranging from private homes to businesses, restaurants, and various projects worldwide. People choose us because we offer unique, high-quality products that not only improve acoustics but also add a modern touch to any space. In other words, we create exceptional products for the modern individual, significantly enhancing both the appearance and acoustics of their favorite spaces.
100-Day Satisfaction Guarantee
VWe fully stand behind our products, which is why we’ve extended our return policy from 14 days to 100 days.
(Of course, you still have a 2-year warranty for any defects or issues.)
It’s important to us that you achieve the exact result you’ve envisioned. That’s why we give you extra time to decide if your new Akupanels from WoodUpp meet your needs at home.
If you’re not completely satisfied, you can take advantage of our 100-day satisfaction guarantee and return your order hassle-free. Even if you’ve already installed the panels on your wall and aren’t happy with the result, our 100-day satisfaction guarantee still applies. Learn more here.
