Free shipping to the lower 48 states

Scandinavian design and quality

Made in the USA

100-day satisfaction guarantee

Free shipping to the lower 48 states

Color samples

100-Day Satisfaction Guarantee

At WoodUpp, we’re committed to your happiness with every purchase, which is why we proudly extend to you our 100-day satisfaction guarantee. If your purchase doesn’t fully meet your expectations, you’re entitled to return it within 100 days for a complete refund, even if the panels have already been installed. Whether the panels are still in their original packaging or have been mounted on your wall, if you’re not satisfied with the outcome, our 100-day satisfaction guarantee still stands. We want you to feel confident in your decision, knowing that the flexibility to change your mind remains, even post-installation.

Achieving your dream aesthetic is paramount to us, so we’re giving you plenty of time to live with your new WoodUpp acoustic panels and ensure they’re the perfect fit for your space.

Visualize Before You Decide

Not sure how our panels will blend with your home? Our Visualizer tool is here to help. Simply upload a photo of your room and experiment with different WoodUpp panels to find your ideal match, ensuring no surprises and complete satisfaction.

100-Day Return Policy

If you’re reconsidering your purchase, rest easy knowing we fully stand by our products. We’ve broadened our return window from the standard 14 days to a generous 100 days, in addition to providing a 1-year warranty against any defects and deficiencies.

Our Guarantees to You

  • Enhanced Acoustic Performance: Our acoustic panels are crafted for superior sound quality, boasting a Class A sound absorption rating. Should you not experience the acoustic improvement you anticipated, our 100-day satisfaction guarantee is here for your peace of mind.
  • Delivery Guarantee: Planning ahead? With our 100-day return policy effective from the day you receive your order, you have the flexibility to manage your project timelines with ease.
  • Unlimited support: Need a hand with installation? Our easy-to-follow DIY guides, instructional videos, and dedicated customer service team ensure a seamless installation experience, even if you’re not a DIY pro.

Easy Returns

Not completely satisfied? Returning your purchase is straightforward. Contact us within 100 days of receipt, providing your order number and mentioning your desire to take advantage of the 100-day satisfaction guarantee. While not required, sharing the reason for your return can help expedite the process.

Please note, you are responsible for the return shipping costs, and it’s crucial to ensure the items are well-packaged. However, in the event of a claim or manufacturing defect, WoodUpp will cover the shipping costs, ensuring a worry-free resolution for you.

Special Considerations

Custom-made items, crafted to your unique specifications, are not covered under the 100-day return guarantee.

Do you want to Return?

Please send your items to our address:

WoodUpp USA

391 Hickory Street

Mount Airy, NC 27030

United States